Pulse Patient Relationship Management is a fully integrated electronic health record (EHR / EMR), billing and scheduling system. Pulse has been in business since 1982 and has remained at 95% retention rate of customers since then. Pulse was the first software vendors DME / DME to receive CCHIT certification in 2010, 2011 and is now ONC-ATCB 2011/2012 certified.
Pulse for a variety of ambulatory care providers, including primary care (internal medicine, general medicine and pediatrics) and specialists in a number of interrelated OB / GYN, cardiology, nephrology, orthopedics, gastroenterology, oncology and ophthalmology. The flexibility of the system can be purchased on a modular basis, so that the practice only to modules that need to acquire. DME / DME and module management practice can be purchased individually or together, an integrated suite. While the pulse is used by the practices of all sizes, generally, it is recommended to perform at least two physicians on staff.
Pulse is a Microsoft SQL and Windows applications. The system provides HIPAA-compliant electronic prescribing, lab integration with leading laboratories and local hospitals, and support integration with HL7 Tablet PC and Dragon Naturally Speaking. The system requires only a fixed monthly rate without a license fee in advance. The program can be installed on site to perform the office or hosted by pulses and remote access on the Internet.
Pulse boasts that its commitment to customer care through its resolution rate of 90% on the first call to customer support and call an average 90 seconds or less proven. Pulse offers all customers a free online tutorial called PACE (Academy for Education Customer pulses), via the Internet 24 / 7 available.
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